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​Global Technical Services

​Global Technical Services

The Global Services team is dedicated to offering technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare.

Please have the following information available when calling:

  • Account number
  • Customer number (only for ordering spare parts)
  • Hospital or facility name
  • Complete service or delivery address
  • Contact name and telephone number
  • Date service needed (required only for on-site service requests)
  • Any special instructions
  • Purchase order number (if applicable)
  • Brief description of problem (only for technical support)
  • Model and serial number of equipment
  • Part number(s) and quantity (only for ordering spare parts